Frequently asked questions

Every book is written from a story you give us, and your family is cast as the main characters — your kids by name, your pets, the setting. It's not a template with a name swapped in. It's a book your family wouldn't have anywhere else.

No. Most families start with a real memory — a beach day, a first fish, a birthday that went sideways. But you can also make one up: the day they rode a dragon to school, or a trip to the moon with the dog. Either way, the plot comes from you and your family are the characters.

Six: Superhero Comic, 3D Animated, Sketchbook, Cartoon, Watercolor, and Folk. You pick one for each book, so every book on the shelf can have its own look. You can see the same family scene drawn in all six on our homepage.

The story is written and the illustrations are drawn with AI tools, guided by your story, your family photos, and your edits. You review every page before anything prints, and you can rewrite any line or redraw any picture until it feels right. The story, the names, and the final say are all yours.

Yes. Before anything prints, you'll see the full book start to finish — every page, every illustration.

If something's off, we'll adjust it. You have final say on the story and the art before we send it to the printer.

Tell us what's not working and we'll rework it. If you still don't love it, you don't have to approve it — and if it's your first book, you won't be charged.

A printed hardcover storybook, illustrated end to end, about the size of a typical children's picture book. Something you'd pull off a shelf at bedtime — because that's what it's for.

Each story page prints as a full two-page spread — the illustration fills one side of the spread and the story text fills the facing page. A 12-story-page book prints as 24 interior pages, plus an introduction page and any personal photos you add at the end.

When you review your book online before approving, the illustration and text are shown together for easy editing. In the printed book they get their own pages, which gives each illustration and each story beat more room to breathe.

Not until you approve your first book. No card needed to get started — tell us your story and we'll build the book first. When you approve it, you choose your plan: subscribe for $25/month, with that first book as your first month, or pay $39 once with no subscription.

If you subscribe, it's $25/month — one book per month, free US shipping.

Yes. One click in your account, no questions asked, no retention phone call.

Yes. If life is busy or you just need a break, skip from your account — no charge that month, no book.

Not yet — US only for now. We want to get the books right in one country before expanding.

Yes. Order as many additional copies of a book as you want — grandparents, godparents, classroom, safe-keeping — at the same $25 price per copy. Add-ons ship with your next monthly book or on their own.

Yes. One-time books are $39, shipped free in the US — same custom book-making process, no monthly commitment. Great if you want to try it for a single memory or give one as a gift.

The story you send us is used to make your book — and that's it. We don't sell it, we don't publish it, we don't use it to train anything external. It belongs to your family.

The small team working on your book, and the AI illustration service we use to draw it. Photos are sent to that service only to get likenesses right — hair, eyes, how your kid stands — and under its business terms it doesn't use them to train its models. We store them securely, and you can ask us to delete them at any time.

Of course. Every book you've already received is yours to keep — the physical copies and the digital files.